VERIFICATION AND SHIPPING

1. A confirmation email will be sent to you once the order is authorized and verified. We begin preparing your order immediately after it is verified. With this sort of time frame, it makes it difficult for us to change or cancel your order, however, we will do our best to support your request

2. A tracking number will be sent to you via email once your order is shipped out.

COUNTRIES WE SHIP TO
GIOVANCO is pleased to serve our international shoppers. Our store ships contain the United States, Europe, the United Kingdom, Canada, Australia, etc.
Our store not shipped to include: Aland Island, Ascension, Azores, Balearic Islands, Bouvet Island, Caroline Islands, China Mainland, Eritrea, Northern Mariana Islands, Somalia, Somaliland, Spanish Territories Of N.Africa, Yemen, YUGOSLAVIA, Zaire

NOTE:

1. Delivery Time does not include the processing time required to process your order from the date your order is placed.

2. Make sure to confirm your shipping address before and after your order is placed, as a later change of address may incur additional charges. We are not responsible for lost packages that are not received due to an incorrect shipping address being entered on the order.

3. For some big orders, in case of credit card fraud, we need to confirm your details. Please make sure your e-mail or phone number is correct and available.

4.The estimated delivery window is based on historical data, including data regarding when most orders were delivered. In most cases, the package should be delivered within the estimated delivery window. However, the actual delivery date may be affected by flight arrangements, weather conditions, processing delays, carrier delays, and other factors. Additionally, during peak periods and sales campaigns, delivery may take longer. Please refer to the tracking information for the most accurate estimated delivery date. Please continue to check the tracking information to be notified of any delays.

5. Sometimes, additional tariffs are unavoidable. Customs house taxes happen sometimes and we are not responsible for it.

6. When you need expedited shipping of the package, please contact our customer service and we will provide a solution.

7. If you have any questions, please contact customer service first,your email will be replied in 48 business hours. do not reject the package, otherwise, we will not be responsible for any adverse consequences. Your understanding is highly appreciated.

8.Canceling items might affect your order's eligibility for free shipping. If, after cancellation, your order no longer meets the criteria for free shipping, you will be required to pay the applicable shipping fee.

Customer support at [email protected]